Contact Main Roads

Our team is available 24/7 to help you with any questions you have or information you may need regarding our road network. You can call us on 138 138

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About your enquiry 

About your enquiry 

Select the option that best matches your enquiry: Report an issue (e.g. pothole, faulty light, graffiti), Enquiry (e.g. roadworks, speed limits, permits), or Feedback (e.g. compliment, website security, suggestion).
Choose the option that best describes your feedback (compliment, complaint, or other).
Use the drop down menu to select a category that best describes your feedback.
Use the drop down menu to select a category that best describes your enquiry.
Select the date and time the issue occurred. Future dates are not accepted.
Enter the location of the issue. You can type an address or place a pin on the map.
Describe the issue (for example, pothole, damaged sign, graffiti). Include nearby landmarks (for example, bus stop, service station, intersection). Share extra details (for example, on the road, median, or sound wall, lane number, direction of travel). You can enter up to 2,000 characters.
Tell us what you’re enquiring about (e.g. traffic-signal sequence at an intersection, clarification of a speed limit, roadworks schedule or permits). Include the relevant location (intersection name, freeway exit, or a nearby landmark), and any context to help us respond (direction of travel, lane number, date/time). You can enter up to 2,000 characters.
Tell us what your feedback is about (for example, a positive experience, a concern, or a suggestion for improvement). If your feedback relates to a specific place, include the location (for example, an intersection, bus stop, or specific road). Add any details that explain your experience or suggestion. You can enter up to 2,000 characters.
Please enter each intersection name (and LM/TCS number if known) on a separate line: e.g. Morley Dr & Wanneroo Rd - LM XXX Morley Dr & Flinders St - LM XXX
From To Enter date in dd/mm/yyyy format (e.g. 25/12/2019).
If data is being used to determine the peak hour for traffic modelling the recommended duration request is 15min interval data.
From To Enter date in dd/mm/yyyy format (e.g. 25/12/2019).
From To Enter date in dd/mm/yyyy format (e.g. 25/12/2019).
From To Enter date in dd/mm/yyyy format (e.g. 25/12/2019).
Please provide detail of any additional signal data if required. If further signal data is required please refer to your initial Case number provided in the Main Roads WA formal email response to the SCATS data request.
Select “Yes” if you have files (e.g. photographs, documents) to support your enquiry, otherwise select “No”.
Select how many files to upload (up to 3). Each file must be under 3 MB and in Word, PDF, Excel, CSV, DWG, JFIF or PNG format. If you need to send more than 3 files, list them in the description and our team will contact you. If you don’t want to be identified, please make sure your files don’t include personal information.
Upload your first file here.
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Upload your second file here.
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Upload your third file here.
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Contact preferences

Contact preferences

Select “Yes” to provide your contact details or “No” to remain anonymous. If you choose “No,” we won’t be able to contact you, so please include enough detail in your enquiry to help us investigate effectively.
Let us know if you would like a response to your enquiry.
Select how you’d like us to contact you: "Email" or "Phone".

Contact details

Contact details

You indicated you'd like to provide your name with your enquiry, please enter your first name.
You indicated you'd like to provide your name with your enquiry, please enter your last name.

Before submitting your enquiry, please review the following

I understand that by submitting this enquiry, any information I provide, including contact details, will be stored in Main Roads Western Australia’s customer information system. If needed, my enquiry and details may be shared with the responsible agency, including Local Government or utility providers, to help resolve the issue and maintain a safe road network.

Before submitting your enquiry, please review the following

I understand that by submitting this enquiry, any information I provide, including contact details, will be stored in Main Roads Western Australia’s customer information system. If needed, my enquiry and details may be shared with the responsible agency, including Local Government or utility providers, to help resolve the issue and maintain a safe road network.

Click "Yes" if you’d like to receive feedback surveys on Main Roads’ customer service delivery and related services. I understand my contact details may be shared with a third-party survey provider to facilitate this survey.

Our Offices

 

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Roadworks & road closures

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Acknowledgement of Country

The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present.

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